This Rental Policy explains the main terms and conditions when booking a car with GoCar Girona. Our goal is to provide clear and transparent rental rules so you know exactly what to expect before and during your trip. Conditions may vary slightly depending on the local rental partner, but all key details are shown before booking.
Driver Requirements
To rent a car in Girona with GoCar Girona, the main driver must meet the minimum age and license requirements set by the rental partner.
General requirements:
- Minimum driver age usually starts from 21 years
- Valid driving license held for at least 1 year
- Passport or national ID required at pickup
- International Driving Permit may be required for non EU licenses
Payment Methods
GoCar Girona specializes in car rental without credit card for selected vehicles. Payment options depend on the car and supplier you choose.
Available payment methods may include:
- Debit card
- Credit card (for some vehicles)
- Partial online payment with balance on arrival
Deposit Policy
Most rentals require a security deposit. The deposit amount varies by vehicle category, rental duration, and insurance option. Deposits are clearly displayed before booking and are usually lower for cars marked as available without credit card.
The deposit is refunded after the rental period, provided the vehicle is returned in accordance with the rental terms.
Insurance and Coverage
Basic insurance is included in all rentals. This typically covers third party liability and basic damage protection. Optional extended insurance may be available to reduce excess or cover additional risks.
Insurance details and coverage limits are always shown during the booking process.
Fuel Policy
The most common fuel policy in Girona is full to full. This means the car is provided with a full tank and must be returned with a full tank. If the car is returned with less fuel, refueling charges may apply.
Mileage Policy
Most rentals include free mileage, allowing you to drive without distance limits. If a mileage limit applies, it will be clearly stated before booking.
Vehicle Pickup and Return
Cars can be collected at Girona Airport or selected city locations, depending on the chosen offer. Exact pickup instructions and contact details are provided after booking confirmation.
The vehicle must be returned on time and in the same condition as received, excluding normal wear.
Additional Drivers
An additional driver may be added to the rental agreement. This option may involve an extra daily fee and must be arranged at pickup or during booking if available.
Traffic Fines and Violations
The driver is fully responsible for any traffic violations, parking fines, or toll charges incurred during the rental period. Administrative fees may apply if fines are processed after the rental ends.
Cancellation and Changes
Cancellation and modification policies depend on the specific rental offer. Many bookings allow free cancellation up to a certain time before pickup. Exact cancellation terms are shown before confirming your reservation.
Use of the Vehicle
The rental car must be used responsibly and only on public roads. Off-road driving, racing, or unauthorized use is not permitted. Crossing borders may be restricted and must be confirmed in advance.
Contact and Support
If you have any questions about this Rental Policy or your booking, our support team is available to assist you. Contact details are provided after booking confirmation.